This privacy statement applies to how Buraq Solutions Pvt. Ltd. handles personally identifiable information submitted through the Buraq application.
Personal Information Collection
Information You Provide
Users may submit full names, email addresses, gender, IP addresses, browser information, usernames, and demographic data necessary for service provision.
Automatically Collected Information
The application automatically records computer IP addresses, browser details, and URLs accessed. This data may be shared in aggregated, non-identifiable form with partners.
Information Usage
Buraq uses collected information internally to analyze, develop, and improve products and services, and for purposes outlined in data-sharing sections.
Data Deletion Requests
Users who interacted with Buraq's chatbot or products can request complete data deletion by emailing privacy@buraq.ai with identifying information. Buraq will take no more than 10 business days to process this request.
Information Sharing
Application Partners
Personal information may be shared with applicable partners under their separate privacy policies.
Agents
Third-party companies may receive information to perform tasks on Buraq's behalf.
Business Transfers
User information may transfer during acquisitions or bankruptcy proceedings.
Legal Compliance
Information may be released to comply with law or protect rights and safety.
User Consent
Other sharing requires prior notification and user consent.
Data Access
Users can access and update account information, profile data, preferences, and application-specific data.
Children's Privacy
Services are not intended for children under 13. Buraq does not knowingly or specifically collect information about children under the age of 13.
Security
The company uses commercially acceptable encryption methods for data protection during transmission and storage, though no method guarantees absolute security.
Google Workspace
We do not utilise user data acquired through the Google Workspace API to develop, enhance, or train generalised AI or ML models.
Policy Changes
Amendments may occur; users are bound by changes upon continued use after posting.
Contact Us
Questions about this privacy policy should be directed to hello@buraq.ai