This privacy statement (“Privacy Statement”) applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application (“Buraq”). The Application is provided by Buraq Solutions Pvt. Ltd. By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.
What Personal Information does Buraq collect?
We collect the following types of information from our users:
Personal Information You Provide to Us:
We may receive and store any information you submit to the Application (or otherwise authorize us to obtain – such as, from (for example) your Facebook account). The types of personal information collected may include your full name, email address, gender, IP address, browser information, username, demographic information, and any other information necessary for us to provide the Application services.
Personal Information Collected Automatically:
We receive and store certain types of usage related information whenever you interact with the Application. For example, Buraq may automatically receive and record information regarding your computer’s IP address, browser information, Facebook user ID, Facebook Page fan status, and URLs accessed. Such information may be shared in aggregate (non-personally identifiable) form with our partners.
How does Buraq use the information it collects?
Buraq uses the information described in this Privacy Statement (i) internally, to analyze, develop and improve its products and services, and (ii) as set forth below in the “Will Buraq share any of the personal information it collects” section below.
Application Partner treatment of Personal Information
Buraq may provide personal information to the applicable Application Partner. The Application Partner’s use of your personal information is subject to the Application Partner’s separate privacy policy – and not this Privacy Statement. The Application Partner’s privacy policy is linked to from within the Partner’s Facebook application.
How users can request data deletion?
Users who have either interacted with Buraq's chatbot(s) or signed up to use Buraq's product can request to delete any and all data collected during the use of the product. In order to do so, the user will need to send an email to privacy@Buraq.ai with some identifying information so that Buraq can process this request and permanently delete all data from its systems. Upon receiving this request, Buraq will take no more than 10 business days to process this request.
Will Buraq share any of the Personal Information it receives?
Personal information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone (with the exception of sharing your information with an applicable Application Partner – see the “Application Partner Treatment” section above). We share your personal information only as described below.
Application Partners: We will share your personal information with an applicable Application Partner (see the “Application Partner Treatment” section above).
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Buraq’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Buraq, or substantially all of its assets were acquired, or in the unlikely event that Buraq Solutions Pvt. Ltd. goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Buraq may continue to use your personal information as set forth in this policy.
Protection of Buraq and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Buraq, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.
Conditions of Use
If you decide to use or otherwise access the Application, your use/access and any possible dispute over privacy is subject to this Privacy Statement and our Terms of Use, including limitations on damages and arbitration of disputes.
Third Party Application/Websites
The Application may permit you to link to other applications or websites. Such third-party applications/websites are not under Buraq’s control, and such links do not constitute an endorsement by Buraq of those other applications/websites or the services offered through them. The privacy and security practices of such third-party application/websites linked to the Application are not covered by this Privacy Statement, and Buraq is not responsible for the privacy or security practices or the content of such websites.
Log Data
In case of an error in the Application, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device, Internet Protocol (“IP”) address, device name, operating system version, the configuration of the Application when utilizing it, the time and date of your use of the Application, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory. The Application does not use these “cookies” explicitly. However, the Application may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
What personal information can I access?
Buraq allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change in the event the Application changes.
Account and user profile information
Account and user profile information
Facebook profile information, if applicable
User preferences
Application specific data
Can Children use this Application?
Our site and the services available through Buraq are not intended for children under the age of 13. Buraq does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information. We encourage you to participate in your child’s web experience.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. This includes using encryption to secure your information both during transmission and while it is stored. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We do not utilise user data acquired through the Google Workspace API to develop, enhance, or train generalised AI or ML models.
Changes to this Privacy Statement
Buraq may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our Site or sending you an email. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Application after such changes have been first posted.
Questions or Concerns
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at hello@Buraq.ai. We will make every effort to resolve your concerns.
Effective date: March 21, 2024
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